EveMattress.co.uk Review

Editor’s Rating: 4.5/5
reviewed December 22, 2016

Eve Mattress is based in the UK, with all mattresses designed and manufactured in London. The company has spent years designing the perfect mattress for a great night’s rest.

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Finding the right mattress is often tricky, as there are so many options to choose from. It is often difficult to determine which option will be best for the most comfortable night’s sleep. Eve Mattress takes the guessing out, and makes a mattress that will work well for anyone. It offers a high level of comfort that is unlike any other.

EveMattress.co.uk - A Revolutionary Mattress

About EveMattress.co.uk

Eve Mattress is based in the UK, with all mattresses designed and manufactured in London. The company only offers products that meets certifications, meaning they are non-toxic and safe for anyone that comes in contact with them.

There is only one mattress option provided. This is because Eve Mattress has spent years designing the perfect mattress for a great night’s rest. There is no need for other options that require customers to spend hours deciding on which one is right for them. One mattress meets all needs through Eve. There is only the option to choose a different size so it will fit on the frame.

A mattress is not all that is offered. A pillow, duvet cover, sheet, and protector are also available. These too come in one option only, except for the fact that the size can be chosen. It is also possible to get a sheet, pillowcase, and duvet in one set, rather than having to purchase each one separate, although buying them separate is also an option.

All items sold by Eve are meant to be as comfortable as possible. While the mattress and pillow are made with memory foam that contours to the body, the sheets and duvet case are made with cotton that is soft and pliable. They allow for even airflow that keeps the bed cool and comfortable.

EveMattress.co.uk - A Revolutionary Mattress

Top Features of Eve Mattress

There are a number of top features offered by Eve Mattress that makes their mattresses worthwhile.

Custom-Designed Sizes

Eve Mattress not only offers typical sizes such as king size and full, but they also offer custom-designed sizes to meet specific customer needs. Whether someone wants a mattress for their RV bed, or they want to add a mattress to a vintage frame that does not meet typical size standards, Eve Mattress will provide a custom design that will fit in well. Special orders of this magnitude need to be requested in advance, and will take slightly longer for fulfillment and delivery.

EveMattress.co.uk - A Revolutionary Mattress

Four Main Components

There are four main components that come together to make the mattress work. First, there is the mattress itself. The mattress is made with foam material that provides a comfortable surface. The pillow is also made with memory foam, which provides a comfortable place to rest the head. The sheets are 100% cotton and extremely soft. The final component is the protector, which is placed over the mattress to protect its quality and shape. It is made from organic cotton.

EveMattress.co.uk - A Revolutionary Mattress

Quality Guarantee

Eve Mattress offers a quality guarantee on their products. The guarantee for the mattress is ten years. If at any time the mattress loses its shape, beings to crack, or is otherwise damaged, a new one will be sent immediately. The pillow has a three year guarantee that it will keep its shape and effectiveness.

EveMattress.co.uk - A Revolutionary Mattress

Convenient Payment

A number of convenient payment methods are available to make a purchase. Paypal is a common option, as it allows people to safely pay online without worry. Mastercard and Visa are also accepted, as these are the standard cards that most have. Eve Mattress also accepts Discover, American Express, and even Close Brothers.

EveMattress.co.uk - A Revolutionary Mattress

Home Trial

Eve offers a home trial that allows customers to try the mattress out before they buy. The trial allows potential buyers to use the mattress for up to 100 nights. This gives them a good idea of how they could spend the next 10 years enjoying a peaceful night’s rest. People are encouraged to at least give the mattress a one-week try before deciding they do not like it. Since the 100 days are free, Eve even recommends taking all that time to truly make the decision if they have to.

EveMattress.co.uk - A Revolutionary Mattress

Full FAQs

A great feature of the EveMattress.co.uk website is the full FAQs included. Both general questions and questions directly related to each specific product are included. It details what each item is made out of, how the mattress feels, what makes it different, how deep the mattress is, and much more.

EveMattress.co.uk - A Revolutionary Mattress

Eve Mattress Prices

The prices for the mattresses and other components varies, depending on the size chosen. Since this is a UK-based site, all prices are listed in euros. The largest mattress is a 7 foot by 7 foot option. It costs £899. The smallest mattress is the UK single, which is only 90cm by 190cm. It costs £349.

There is a possibility of receiving interest-free credit. This options allows buyers to purchase their mattress now, and make monthly payments with no interest added. The monthly payment amount will depend on what each person is approved for, as well as the overall price of the mattress. Twelve months is the typical agreement for this payment method.

EveMattress.co.uk - A Revolutionary Mattress

The sheets offered by Eve Mattress come in single options, or full sets. Buyers can purchase a single fitted sheet for £38 for the largest size. The Emperor duvet cover, the biggest option, is £67. The two-pack of pillowcases is £15. Those that want the entire set can choose by size, with $110 the price for the largest possibility of the 7 foot by 7 foot sheet set.

There is a home trial option available for customers that want to try the mattress, yet are unsure of making a final purchase commitment. This trial allows people to have the mattress for a specified period of time. If they like it and want to keep it, they can pay the purchase price to make it their own. If they do not end up liking it even after trying it out for the duration, they can send it back, no money necessary. Eve Mattress offers free pickup for mattresses that are sent back after the trial period. Customers are given up to 100 days to try it out through this home trial option.

The same free home trial is provided for the pillow. This trial is shorter in length, offering only 30 days to try it out. Those that wish to send the pillow back and not make the purchase will receive free return shipping.

EveMattress.co.uk - A Revolutionary Mattress

Criticism of EveMattress.co.uk

EveMattress.co.uk - A Revolutionary Mattress

The main complaint of Eve Mattress is that the mattresses are uncomfortable for the first few days. While this may be true, it is not something that lasts. Over time, the mattress will fully decompress and form into the correct shape it is meant to be in.

This will offer a comfortable sleeping experience like no other. It just takes some getting used to, and some time, before it reaches that stage. There should only be a few days before the mattress is fully balanced and feeling right.

The other complaint refers to the smell. When the mattress first arrives, there is a strong glue and rubber smell that is hard to get over. After a few days, the smell will completely dissipate, and it will no longer be a problem. The mattress has been boxed up and sent during shipping, so there is no chance for the smell to air out from the manufacturing process. Leaving the window open for a few hours in the room where the mattress will be set up is a great way to counteract this.

Customer Support

When potential customers visit the Eve Mattress, a live chat pops up with a message from the Eve Sleep Team. A bit of information about the three-layer system included in the mattresses is provided. Anyone that wishes to speak further with the team members can simply respond in the chat box. This quick support response is very appealing for anyone in need of having their questions answered.

EveMattress.co.uk - A Revolutionary Mattress

Eve Mattress offers a variety of additional customer support options. A FAQ section allows users to search for answers. There are two sections, a general one for information pertaining to the company and what it offers, and one specific to products. Questions related to whether or not there is a showroom, where the Eve company is based, and the safety certificates Eve contains are all included in the general section of the FAQs.

EveMattress.co.uk - A Revolutionary Mattress

Those that cannot have their questions answered from the site can cal a customer service representative instead. Someone can be reached at 0800-808-5766. There is also an email that can be utilized for those that are not in dire need of an immediate response. It can be reached at hello@evemattress.co.uk. Eve Mattress is also available for messages on Facebook and Twitter, and they have accounts through Pinterest and Instagram.

Final Thoughts

EveMattress.co.uk - A Revolutionary Mattress

Eve Mattress offers a comfortable sleeping option that anyone can enjoy. With a 100-day trial period, any customer has plenty of opportunity to try out the mattress and see for themselves how well it works. A comfortable night’s sleep is in the future with Eve Mattress.

EveMattress.co.uk - A Revolutionary Mattress
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