Fashion and personal style help people to express their individuality to the world. Many clothing stores only offer a limited selection of items, and it can be difficult to find an outfit that reflects your personality.
ModCloth.com is dedicated to helping shoppers discover their own personal style through a huge selection of unique clothing and décor. At ModCloth.com, customers can find anything from the perfect retro bathing suit to vintage wedding dresses.
About ModCloth.com
ModCloth.com first began in 2002 as a website designed by Eric Koger to help his wife, Susan Gregg Koger, sell her vintage thrift store finds. In 2006, the website evolved into a fully functional clothing retail website. Since then, ModCloth.com has expanded its selection of clothing to include styles from over 700 independent designers from across the globe. Shoppers can find both modern and vintage apparel, shoes, accessories and home décor at ModCloth.com. The company is trusted by customers in over 50 countries and has been accredited by the Better Business Bureau.
Top Features of ModCloth.com
ModCloth.com shoppers get a coupon for $20 off an order of $50 or more just for signing up for a free website membership. Customers can save additional money through frequent discounts, promotions and coupon code offers. Orders totaling over $50 are eligible to receive free domestic standard shipping.
ModCloth.com features a user-friendly search function that helps customers to find the perfect outfit, accessory or home accent. Customers are able to search by keyword and narrow the results to items of a specific size, color, price or designer. ModCloth.com also helps customers to search by occasion and find outfits perfect for the workplace, the bar scene, or even a wedding. Guests looking for vintage clothing can search for outfits by decade, from the refined looks of the 1920s to the more modern styles of the 1990s.
Customers that aren’t sure what size to buy can take advantage of the free ModCloth Size & Fit Guide. Shoppers can find sizing charts along with video tutorials and step-by-step instructions on how to accurately take different body measurements. By choosing the correct size, customers can look their best while staying comfortable all day long.
In the event that a customer happens to choose the wrong size of clothing, ModCloth.com gives members the option to send the item back for a free and easy exchange. Customers are also able to exchange an item if they decide that they prefer a different color or pattern. ModCloth.com customers that simply don’t want an item can take advantage of the website’s hassle free return policy. If a customer returns an item within 30 days of purchase in its original condition, ModCloth.com will refund the full value in store credit and even add on a $5 bonus coupon as an apology for any inconvenience.
ModCloth.com provides guests with a variety of resources to help them cultivate a unique style and design chic outfits. The Style Gallery is full of inspiration and ideas about how to mix and match different ModCloth items. Customers can post pictures of outfits that they’ve created using ModCloth clothing and accessories to help other customers make final purchasing decisions. The Style Gallery even has a special Wedding subsection designed to help brides plan the perfect outfit for their special day.
Members are able to receive personalized fashion advice by contacting a ModStylist, one of the website’s specially trained style experts. ModStylists provide free style and fit advice to help customers handpick the perfect outfit for any occasion. ModCloth.com members can even get professional guidance while building their own unique style. The ModStylist team aims to help every woman look her best in the trendiest and most flattering pieces.
For even more fashion resources, ModCloth.com customer can visit the company blog or follow ModCloth on one of its many social media pages. The website posts articles with fashion advice, lifestyle tips, and trending stories. Guests can also find information about upcoming promotions, contests and website news.
ModCloth.com members that run their own successful blog or social media page are eligible to participate in the ModCloth.com Affiliate Program. This is an easy, hands-off way to earn some extra cash. Members that have a significant online following can advertise ModCloth on their website using a link, banner or text ad. Affiliates earn 7% commission on all sales that they drive to ModCloth. This program is completely free to all approved website members.
Criticisms of ModCloth.com
When customers return an item purchased through ModCloth.com, they have the option to receive a refund in either store credit or cash. If a customer wishes for a cash refund, he or she must pay $5.99 in shipping fees. This means that anyone who returns an item for a cash refund will suffer a net loss.
A handful of customers have also complained that the ModCloth.com order took longer than promised to deliver. Shipping times can occasionally take longer than expected, especially during busy shopping seasons and around the holidays.
ModCloth.com Customer Support
The ModCloth.com customer support team is available 24 hours a day, 7 days a week. Customers can reach a representative through the website’s live chat feature for help navigating the website or placing orders. Customers can also schedule a live chat appointment to speak with a ModStylist expert. In addition to live chat, customers can reach the ModCloth support staff by calling 888-495-9699 or sending an email through the website.
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Conclusion
ModCloth.com is committed to helping customers create a unique personal style and build a fashionable wardrobe. Shoppers can find products made by over 700 talented independent designers from across the globe. ModCloth sells a variety of high quality clothing, shoes, accessories and home décor to suit any taste preference.
ModCloth.com offers members access to resources that can help them to create an outfit or style that reflects their personality. Guests can find ideas and inspiration for their next outfit by browsing through the Style Gallery. Here, customers post pictures of the innovative ways that they’ve chosen to mix and match different ModCloth clothing and accessories to create a unique look, helping other shoppers to choose the perfect ensemble. Customers are also able to turn to ModStylists for free personalized fashion tips and stylistic advice.
ModCloth.com is focused on providing customers with an exceptional shopping experience and helping women across the globe to look and feel good in what they are wearing. Customers can find a range of vintage and modern clothing created by talented independent designers. ModCloth.com sells thousands of unique and trendy items that can’t be found anywhere else.
