MotoSport was founded by Bill Butcher in Yakima, WA in 1999. Bill sought to combine his love for Powersports with his knack for business success. His passion for motorcycles and a lack of service from local dealers led to MotoSport. Nearly two decades later, MotoSport is still growing and providing high-quality service and products to Powersports enthusiast and casual riders.
According to the MotoSport website, “When you call for help or advice you’ll actually talk to someone who owns, rides and wrenches on a dirt bike, street bike, ATV or side-by-side.”
It’s much easier to provide great support when you use your own products. First-hand experience is always better than calling a support number only to get a call center and a scripted response. Employees at MotoSport are self-proclaimed “Gearheads” which is a moniker they proudly accept in honor of their history of hands-on knowledge and fast help.
What Makes MotoSport Stand Out?
Beyond quality service, they offer a huge selection of powersports parts and accessories. Finding the parts you need is as simple as choosing from a drop-down and entering a year or model number. From there you’ll be presented with a list of product categories. A click or two later and you’ve ordered your parts.
MotoSport carries custom and OEM parts for a wide variety of manufacturers of dirt bikes, ATVs, utility ATVs, UTVs, street bikes and cruising bikes. The website is searchable and broken down into well organized, helpful categories including:
ATV parts
OEM parts
Ties and Wheels
Tools and Maintenance
Riding Gear
Helmets and accessories
Protection
Casual Wear
Gifts
If you don’t know what your part is called or maybe you’d like some advice on a repair, give them a call. They also have several useful search tools to help you fast-track your way to the correct parts for your motorcycle, ATV or UTV. Quality customer service is a priority, and they have qualified professionals on hand to advise and help.
MotoSport is more than a motorcycle parts house. They give back to their community. They match, up to $20,000 a year, every dollar their customers donate to motorsport related charities such as Rider Down. These charities help injured Powersports enthusiasts or racers.
If you’re new to motorsports, they can help you learn. There is a huge section of their website devoted to riding tips and tech tips. You’ll find videos and blog posts on everything from product reviews, they test their products, to how to ride safely or tips for beginning riders. MotoSport is truly a rare find in the world of parts and repairs.
Features like these are what make MotoSport stand out from their competition. After all, their mission statement is, “We exist to ensure Powersports enthusiasts never miss a ride.” They stand behind that statement to the point of offering free shipping on most orders over $79.
A final feature that stands out is their Tire and Wheel Builder tool. Select your bike, year and model then choose the tires and wheels you want. They’ll ship them already mounted. All you have to do it take off your old wheels and put the new ones on your motorcycle, ATV or UTV.
This may not sound like an amazing feature, but if you’ve ordered wheels and tires online before, you can appreciate the benefit of not having to deal with mounting them or having them mounted. It also saves you a few dollars in the end.
What About MotoSport Prices?
You can’t talk about prices without first talking about MotoSport’s Fast Cash Rewards program. It’s free and simple. All you need is an account on the website and then start buying. As your Fast Cash accumulates, you’ll have an option at checkout to use it or not use it. Fast Cash never expires.
OEM parts have a 25% discount available for business to business purchases. Qualified businesses included are:
- Independent Repair Shops
- Used Bike Dealers
- Fleet Managers
- Rental and Tourism Companies
- Collision Repair Centers
- Service Departments
MotoSport recognizes the need for repair shops to make a profit and created their business to business program to accommodate these needs. There are over 500 aftermarket brands included in the business to business program. They stock thousands of parts and items, so they’re ready to ship to you as soon as possible.
For regular customers like you and I, prices are competitive, to say the least. There is always a sale on something. The Fast Cash program is a big plus in our book. The same or similar products found on MotoSport are typically cheaper than competing websites. Some as much as 10% lower not counting sales or clearance items.
You can, and should, shop around, but you won’t find better prices or service to go with them.
Are There any Downsides to Shopping on MotoSport?
We can’t find any legitimate downsides. You’ll have to wait for shipping. If you’re like us, you want it now, so we could consider this a downside. Nothing can be all good, can it? No, but all the problems we found were either too minor to mention or are discussed in the customer section below.
MotoSport has great prices and even better customer service. They spend a lot of time creating helpful videos and hosting a large blog aimed at helping or guiding novice and veteran powersport enthusiasts. If there is a problem with your order or product, getting in touch is easy.
Their phone numbers are everywhere you look on the website. There is a live chat feature and email contact forms as well. Finding a solution or help online can often be frustrating, but they’ve put a lot of effort into making it as easy for you as possible.
What do Customers Say About MotoSport?
The best way to get insight into a company and how it operates is through customer reviews. We’ve told you about our findings, but hearing from actual, verified customers is always helpful. A sampling of customer reviews from MotoSport and Google:
“I’ve been shopping with Motosport.com for over ten years. They always have what I’m looking for and at a great price. Not to mention, super-fast shipping. Thanks!”
“Item came exactly as described. Quick shipping. Just installed brake cable seems to work fine. Will follow up with review if any issues . Would do business with this seller again.”
“The website was easy to use. There were two occasions when I needed to call and speak to a customer service rep and they helped me quickly. Nice folks.”
The only negative customer comments we found were shipping delays related. The correct parts were shipped, but sometimes they arrived late, or expedited shipping wasn’t expedited at all.
“Not a bad place. Good prices and good selection if actually stocked. Ordered several times with no issues so problems might be a new thing with them carrying less inventory or just a string of bad luck. But on the last few I’ve waited for my order only to find out they were “waiting for inventory”. Upon inquiry on the last order I was told the item was not stocked and it was marked as such. It was not listed as such when I ordered. Not a big hurry so i waited. Inquired a week later and asked that they give me an update or cancel the order. No response but it shipped a couple days later. Just allow a few weeks for delivery and if you need it quick order elsewhere. Last order placed on the 6th and it shipped on the 18th.”
“I ordered stuff that was in stock but two days after i ordered it, it says it’ll take 6-12 days to get it in stock and won’t be sent tell then. So, I switched to one in stock, it shipped out that day! But then there shipping is still is slow as can be. Idk if its just me, I talked to others and they never had these issues.”
Any number of reasons could be associated with shipping delays. Clerical errors, inventory errors or weather or some simple explanations for some shipping errors. There is no excuse for unhappy customers, but in all fairness, shipping delays will happen.
MotoSport takes every measure to ensure they don’t happen, but they aren’t afraid of taking responsibility and making it right with the customer. Even if taking responsibility costs them money in the end.
Our Final Thoughts
MotoSport has the parts and the prices. It’s that simple. They carry parts for nearly every kind of motorcycle, ATV or UTV. You’ll find what you need and at great prices. Buying from MotoSport gives back to you and the powersports community through cash rewards to be used at checkout and charitable contributions.
If it’s not obvious already, we recommend visiting MotoSport’s website and finding out for yourself. We believe you’ll enjoy buying from MotoSport and it won’t take long for you to become a regular customer.
