Airalo.com Review

Rating: 4.9 / 5
4 Nov 2023
Airalo.com Review - local and regional esim provider

Traveling around the world is something you can’t put a price on. While you’re traveling, being able to stay in touch with friends and family is vital to letting them know you’re safe but also to brag a little about what you’ve been up to.

Depending on where you’re traveling, you might not be able to use your phone in the same way that you would at home, thanks to different data options, the carrier not being available in that country, etc.

Many phone carriers have international plans you can temporarily sign up for, but they don’t always work in every country and can get pricey quickly. Airalo is an excellent option for travelers to use while they’re traveling regionally, abroad, and even locally.

If you have a trip coming up and are looking for the best way to keep in touch with friends and family as well as use your phone for social media and navigation, here’s our review of Airalo and if it’s worth a try.

Airalo.com Review - local and regional esim provider

About Airalo.com

In 2019, the founders of Airalo, Abraham Burak and Ahmet Bahair Ozdemir, set out to start a company that would help reduce roaming charges and bills for travelers worldwide. As travelers themselves, they’ve experienced losing WiFi, running out of data, and other things that have caused their phone bills to skyrocket during a trip.

They decided to create the first eSIM store in the world to help out fellow travelers. They’re essentially digital SIM cards. When you purchase one, you download and install the ‘digital data pack,” and you’re good to use your phone in whatever country you’re in, provided they cover that country.

Since their founding in 2019, they’ve served over five million customers in over 200 countries and regions worldwide. They pride themselves on values such as inclusion, diversity, and equity. They want people from different backgrounds and cultures to be able to travel the world without worrying about how they’ll connect with people.

They’re helping reduce roaming charges for travelers and striving to do good in the world, too. They donate to relief organizations worldwide, including some in Australia, Ukraine, and Myanmar, to name a few.

Airalo.com Review - local and regional esim provider

Top Features of Airalo.com

Airalo has a lot of things to love about it. Before you decide to use Airalo for your next trip, take a look at some of the best features they offer customers.

Local eSIM

Even if you’re not traveling but are looking to pay for data, calls, or texts for whatever reason, you can use Airalo because they offer local eSIMs, too.

Airalo.com Review - local and regional esim provider

These can be used in any of the 200+ countries they serve and will cover only a local range, depending on your location. They still offer the same validity ranges and data amounts as regional and international eSIMs.

Regional eSIM

You can opt for their regional eSIMs for those traveling but not going too far. Like the local eSIMS, you can use this option in any of the 200+ countries they serve. Be sure to check for price changes from local to regional eSIMS.

Airalo.com Review - local and regional esim provider

Global eSIM

The best and most popular feature that Airalo offers is its global eSIMs. Since most people use their phone carrier when traveling locally or regionally, they need Airalo for their international plans.

Airalo.com Review - local and regional esim provider

You can get an international eSIM in any of the 200+ countries they serve, so you can stay in touch with loved ones back home throughout your adventures.

Airalo.com Review - local and regional esim provider

Data, Texts, and Calls

Not only does Airalo offer you an eSIM so you can get online and use your navigation in another country, but you can also pay to add on calls and texts. They break their data packages down by GB, which lasts for a specified duration.

Airalo.com Review - local and regional esim provider

As for the calls, it’s by minutes. They range from ten minutes to 200. You can pay for as little as ten texts and as much as 200 at a time for SMS texts. Offering these in addition to data is perfect for travelers so they don’t have to pay for calls and texts separately or find another service.

Airalo.com Review - local and regional esim provider

Long Durations

Airalo can accommodate almost all travelers. They know that some people take shorter trips while others are traveling for months at a time. In all the countries that offer eSIMs, the validity options are the same. From the date of purchase, you can choose validity options such as:

  • Seven days
  • 15 days
  • 30 days
  • 60 days
  • 180 days
  • 365 days
Airalo.com Review - local and regional esim provider

Wide Range of Availability

One of the best features of Airalo is that they have a wide range of availability regarding what countries they serve. They currently offer their data, call, and text plans in over 200 countries worldwide.

Airalo.com Review - local and regional esim provider

They serve over 39 countries in Europe, Canada, the US, Australia, several countries in Asia, and Africa. They serve six continents, so you can use their data almost anywhere your heart desires. You can check with their website to ensure you can use their eSIMs in the country or countries you plan to travel to.

Reliability

The last thing you want is to pay for an eSIM for your vacation, and it does not work correctly or at all. That’s not something you have to worry about with Airalo. Even if there is an issue, their customer service team will do everything possible to fix it quickly.

Airalo.com Review - local and regional esim provider

The reliability of Airalo is something to admire. As a relatively new company, over five million people worldwide trust Airalo, which should be a testament to their commitment to their customers and reliability.

They have hundreds of thousands of five-star reviews that you can read through to see how reliable and easy Airalo is to use.

Airalo.com Review - local and regional esim provider

Loyalty Program

For those who travel often, participating in their loyalty program is one of their best features. It’s broken down into tiers, and the more you spend, the higher the percentage of Airmoney (credits you can use on their website) you earn.

Cost of Airalo.com

Unfortunately, Airalo isn’t a free service but it can be worth the money. How much you’ll pay to use Airalo will depend heavily on where you’re traveling, how long you’re traveling, and the data cost in that country. How much data you want to purchase will also play a factor in your overall cost.

To get the best deal possible, buy more data for a longer time. That being said, you should also only purchase what you think you’ll need so you don’t spend money on data you won’t be using.

Airalo.com Review - local and regional esim provider

It’s important to know that pricing can change for Airalo depending on the price changes in the countries that they serve. Here’s a quick look at what pricing for Airalo will look like in certain countries:

  • $16 for 5GB of data in the USA
    (valid for 30 days)
  • $15 for 5GB of data in the UK
    (valid for 30 days)
  • $20 for 5GB of data in Asia
    (valid for 30 days)
  • $20 for 5GB in Europe
    (valid for 30 days)
  • $20.50 for 5GB in Tanzania
    (valid for 30 days)
Airalo.com Review - local and regional esim provider

Depending on your needs, you can choose a smaller amount of data or more. The more you choose, the longer the plan stays valid. For example, 10GB is valid for 180 days.

In addition, how much data you purchase, including call minutes and SMS texts on your plan, will affect your total cost. You can use this tool on their website to search for the country you’re traveling to see more accurate pricing for your needs.

Customer Support

Before you purchase anything, understanding how their customer support works can help you make a decision. When it comes to getting an eSIM for your next trip, having reliable and helpful customer support is vital if something goes wrong or you have questions.

Something we love about Airalo is that their customer support is top-notch. You can contact someone from their customer support team by emailing them at support@airalo.com with any questions you might have.

Airalo.com Review - local and regional esim provider

For less pressing questions or concerns, you can use the contact form on their website. You’ll input all your contact information, the device model you have, and your eSIM ICCID number so they can better assist you with whatever you need.

Even with email and contact form communication options, their responses are relatively quick so that you won’t be waiting forever for a reply to your query. They have several social media platforms if you prefer to message them there, but emailing them or using the online form are the best methods to get in touch with customer support.

Airalo.com Review - local and regional esim provider

Final Thoughts

Airalo.com Review - local and regional esim provider

Airalo is the world’s first eSIM store. Since their launch in 2019, they’ve been able to provide eSIMs to travelers around the globe in over 200 countries. Purchasing an eSIM from Airalo is the best way to stay connected with loved ones back home without paying an outrageous amount for roaming charges.

Overall, Airalo is an excellent platform that any traveler should check out for their next local, regional, or international trip.

Airalo.com Review - local and regional esim provider
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