The Internet can make it very easy for consumers to purchase almost anything imaginable all from the simple click of a button. It is very convenient and easy to find anything that one is looking for on the Internet, but it can also be somewhat overwhelming. There are so many online stores and companies in cyber space that it really puts the power in the hands of the consumer since it is very easy to toggle between competing websites in search of the best deal. One such website that is able to offer an array of products and decent prices is DX.com. The DX in the name stands for Deal Extreme, and the website really does a great job of living up to this name!
Established in 2005, DX is one of China’s original direct business to consumer e-commerce retailers and continues to be a leading retailer today with over 1 million customers and 400 suppliers. DX has one of the largest and most diverse catalogues in the industry with over 4,000 categories, 110,000 items and 150 daily additions. DX.com prides itself in offering a number of products all at some of the lowest prices found on the Internet. The site is very eclectic in what it offers and includes products in categories such as:
- Mobile Phones
- Auto Parts
- And More
The site has continued to grow each year since it was founded and continues to see more and more users visit the site. It is no wonder that the site has been ranked as one of the top growing online retail stores of the last decade. DX.com is still continuing to grow. It is already quite mature in product lines, technical support and customer service as the leader has abundant experience in foreign trade management. Much of the success of the site is due to the professional team that backs the site, all of whom are there to help its users get the best possible deal.
Top Features of DX.com
What really makes DX.com stand apart from other sites on the Internet is that it really is a one-stop shop for tons of different products. Key products that the site offers include: consumer electronics and accessories, apparel and fashion accessories, flashlights & lasers and home & garden. Cell phone accessories and LED lights are among the major revenue earners on the site as well, which is no surprise considering how popular mobile devices have become in recent years. Toys, sporting goods and motor accessories are the minor areas that are slightly smaller in terms of product line.
The site is very easy to use, with multiple search functions and easy navigation. DX.com is not only visually appealing but it is also very well organized, with different products categorized properly. The site is made up of a number of different sections and is filled with nice photos of the products as well as in-depth product descriptions all of which is very helpful when deciding on whether or not to purchase the product.
DX.com also helps showcase the deals that one is receiving when deciding to make a purchase on the site. It clearly states how much other leading online competitors are selling the product and how much of a discount consumers are receiving through purchasing the product through DX. In addition to the plethora of products that the site offers, one of the top features that it provides is that consumers are able to purchase products in bulk. This is a perfect way to receive good discounts while ordering a large number of products all at once.
Like other emerging Chinese stores, DX.com offers free shipping on any order placed on the site. The free shipping is only available in the standard shipping method, which takes 7- 14 business days to be delivered. Of course, the site also allows consumers to choose a quicker shipping method as long as one agrees to pay a shipping fee, which is also significantly discounted.
DX also provides a drop-shipping service for its customers who run their own online business at eBay or at individual websites of their own. By drop-shipping products from DX, these businesses (of whatever size) are able to reduce costs and risks of keeping an inventory.
The prices DX.com offers are extensively low and competitive as the site’s core target customers are businesses, retailers and resellers. Even for retail orders, wholesale prices are available. The difference is, when you purchase more in a single order, you will get an even lower unit price. You can visit the DX.com site to see the detailed pricing and will likely be happy with what you find. It is guaranteed that you will find some of the lowest prices around on DX! It really is one of the best places on the Internet to go to in order to find what you are looking for at the best price possible, seriously!
Criticism Of DX.com
Like any other online store or company, there are criticisms of experiences that some consumers have had with the site. DX.com has some negative feedback or bad reviews against them, which are posted on online forums, communities or blogs. Keep in mind that no Chinese online shops are free from complaints.
The biggest complaints about DX.com are that some of the products sold on the site are not necessarily the same as what is advertised. Many of the complaints say that the products delivered are knock-offs, cheap or outdated versions. These cons of the site should be evaluated on a case-by-case basis since this does not mean that every product on the site is illegitimate.
Ultimately before deciding to purchase an item on DX.com, you may need to take more time to read more carefully the negative reviews of the website instead of simply abandon using it.
DX wants to make sure that its customers are happy with its products and services. As such, the company aims to answer any complaints, questions or concerns within a timely manner. The company’s help center is designed to answer the most common question instantly. If one cannot find answers within the most commonly asked section, there are multiple ways to get in touch directly with the company.
Consumers are able to phone the customer support line, e-mail customer service or even get in touch directly through an online live chat. Overall, DX.com has received good feedback on its customer support. The company stands by the products that it sells and will typically replace or refund the consumer if he/she is not fully satisfied.
DX.com is the better way to shop online. Not only does the site include a vast amount of products that are sold at some of the lowest prices online, but the site also provides good customer service and support. The site also provides easy to use shipment methods all at no cost, which is very important to those who might be weary of shopping online due to the extra shipment costs.
Like anytime one shops online, it is recommended to choose a safer payment method like PayPal or a major credit card. Then, before deciding to build long-term cooperative relationship with the site, you can also place a small order to test the water first. Regardless, why pay more for a product when you can pay less? The DX site offers low prices and hassle-free shopping all from the comfort of your own home!