MobilePhonesDirect.co.uk Review

Rating: 4.9 / 5
16 May 2015

Owning a reliable smartphone can make day-to-day activities much easier, from scheduling a meeting to ordering a pizza. It’s important to find a phone that you can trust at a reasonable price.

MobilePhonesDirect.co.uk is dedicated to bringing customers affordable phones and data plans without sacrificing quality. Customers can find all of the latest, most advanced smartphones in one convenient location at MobilePhonesDirect.co.uk.

Mobile Phones Direct - UK's best mobile phones deals

About MobilePhonesDirect.co.uk

MobilePhonesDirect.co.uk was first launched in 1992 and has since grown to serve customers all across the United Kingdom. The company sells the trendiest mobile phones, tablets and accessories at low prices. MobilePhonesDirect is trusted by thousands of shoppers and was recently named the Best Online Retailer at the 2014 What Mobile Awards for the second year running. The company was also given the title of Best Online Retailer of 2015 by the Mobile News Awards.

Mobile Phones Direct - UK's best mobile phones deals

Customers that shop with MobilePhonesDirect.co.uk are able to purchase either a phone without a SIM card or a phone with a prepaid plan. Guests can find over a dozen different popular electronics brands including Apple, Samsung, Sony and many more. MobilePhoneDirect shoppers can find plans through Vodaphone for as little as £14.00 per month or through EE for as low as £16.00 per month. The available operating systems to choose from include:

  • Android
  • BlackBerry
  • iOS
  • Symbian
  • Windows

All transactions made through MobilePhonesDirect.co.uk are secure to reduce the risk of credit card fraud or identity theft. Norton Secured and ShopSafe protect every customer’s data, while MasterCard SecureCode and Verified by Visa provide Visa and MasterCard holders additional protection against cyber criminals.

The Best Features of MobilePhonesDirect.co.uk

MobilePhonesDirect.co.uk brings customers some of the best prices on the U.K.’s most popular smartphones and data plans. Seasonal sales and frequent discounts help customers to save even more money on their new phone. Many purchases also include cash back offers.

Mobile Phones Direct - UK's best mobile phones deals

Customers are able to choose a free gift to include with select orders. Gifts offered by MobilePhonesDirect.co.uk include gaming systems, TVs, laptops, cameras, gift certificates and tablets. A wide variety of special iPad bundles are also available. Gifts are automatically sent after a qualifying order is placed and should arrive within 30 days. Customers that take advantage of the MobilePhonesDirect free gift offer can save money not only on their data plan, but also save hundreds on other home electronics.

The intuitive, user-friendly MobilePhonesDirect.co.uk search function makes it easy for customers to find the perfect phone. Shoppers can see a comprehensive list of the top features and specs for each product and easily specify search parameters. Customers can shop for a phone by brand or operating system, or can narrow a search by factors such as the desired maximum line rental per month, upfront cost, number of minutes, or monthly data limitations. MobilePhonesDirect.co.uk focuses on helping customers easily find the best phone to suit their lifestyle and price range.

Mobile Phones Direct - UK's best mobile phones deals

The MobilePhonesDirect.co.uk Next Day Delivery Guarantee promises that orders placed before 8p.m. on business days will be delivered the next working day. For many products, this fast and reliable shipping service is completely free. Customers can easily track their package through the website as it is delivered to their home.

Phones purchased through MobilePhonesDirect.co.uk come with one month of complimentary insurance and technical support. After this free period, these services only cost £9.99 per month. The insurance covers multiple issues including theft, accidental damage and mechanical breakdown. Customers with insurance even receive 90 days worth of worldwide protection in a 12-month period to protect their phone while traveling or on vacation.

Mobile Phones Direct - UK's best mobile phones deals

For more information about the newest smartphone designs or applications, MobilePhonesDirect.co.uk customers can visit the company blog. The website also posts product reviews and instructional articles on how to use various phone features and popular apps. Guests that follow the on its Facebook page or Twitter feed can find information on new products, upcoming promotions and company news. Customers can easily keep up to date with all of this and more by signing up for the weekly MobilePhonesDirect.co.uk email newsletter.

Criticism of MobilePhonesDirect.co.uk

MobilePhonesDirect.co.uk provides fast and reliable service to customers across the United Kingdom. The company guarantees next day delivery for orders placed early enough, but a handful of customers have complained about late shipments. Some customers have also found it inconvenient that MobilePhonesDirect does not offer any weekend delivery options.

MobilePhonesDirect.co.uk Customer Support

The MobilePhonesDirect.co.uk customer support department is open on Monday through Thursday from 8a.m. until 8p.m., Fridays from 10a.m. to 7p.m., Saturdays from 9a.m. to 5.30p.m. and on Sundays from 10a.m. until 3p.m. The department is closed on bank holiday Mondays. Customers can contact a representative by calling 0345 470 4000 or by emailing webshop@mobilephonesdirect.co.uk. Shoppers can also message the customer support department by filling out a webform or by reaching out through Twitter. A knowledgeable and polite staff is always quick to respond to any questions or concerns.

Mobile Phones Direct - UK's best mobile phones deals

Frequently Asked Questions

[+] Which payment methods does MobilePhonesDirect.co.uk accept?
MobilePhonesDirect.co.uk accepts Visa, MasterCard, Maestro and American Express along with Visa debit.
[+] Can I see all the available colors of an item?
Yes, each product page displays a thumbnail of all the available colors. Customers can click on a thumbnail to see an image of the product in that particular color.
[+] Can I get a return products purchased through MobilePhonesDirect.co.uk for a full refund?
Yes, customers can return unused items within 14 days of delivery. In order to process a return, a customer has to contact customer support to receive a valid returns authorization number, or RAN.
[+] Does MobilePhonesDirect.co.uk offer international shipping?
No, MobilePhonesDirect.co.uk only ships to addresses within the mainland United Kingdom.
Mobile Phones Direct - UK's best mobile phones deals

Pros of MobilePhonesDirect.co.uk

    thumbs up
  • Low prices
  • Frequent discounts and offers
  • Free gifts
  • User-friendly search tools
  • Free next day delivery on most products
  • One month of free insurance and technical support
  • Blog and social media presence
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Cons of MobilePhonesDirect.co.uk

  • Shipping is occasionally unreliable
  • No weekend delivery

 

Why Should I Use MobilePhonesDirect.co.uk?

Mobile Phones Direct - UK's best mobile phones deals

MobilePhonesDirect.co.uk sells a variety of high quality phones, tablets and accessories at affordable prices to customers all across the United Kingdom. The company is focused on providing an enjoyable and hassle free shopping experience. MobilePhonesDirect has streamlined the process of choosing a new phone and data plan. A quick 24-hour delivery guarantee ensures that customers are able to start using their new phone as soon as possible.

MobilePhonesDirect.co.uk is the ideal destination for shoppers on a budget. Customers can take advantages of exclusive offers and seasonal promotions to save on phones and data plans already as low as £14.00 per month. Most products are also eligible for free shipping.

Customers that shop through MobilePhonesDirect.co.uk can receive a free gift with the purchase of a phone and data plan. Shoppers are able to choose from a range of popular electronics or gift certificates. iPad bundles are also available for many phone models.

MobilePhonesDirect.co.uk is committed to helping customers find an affordable phone and data plan without sacrificing quality. The company offers customers multiple ways to save money and rewards shoppers with free gifts and reliable customer support. By shopping with MobilePhonesDirect.co.uk, customers across the U.K. can save on their phone bills every month.

Mobile Phones Direct - UK's best mobile phones deals

MobilePhonesDirect.co.uk sells a variety of high quality phones, tablets and accessories at affordable prices to customers all across the United Kingdom. Seasonal sales and frequent discounts help customers to save even more money on their new phone. Many purchases also include cash back offers.

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